Delivering Satisfaction and Service Quality : A Customer-based Approach for Libraries

Delivering Satisfaction and Service Quality : A Customer-based Approach for Libraries

AED620.00
(0) Write a Review
SKU:
9780838907894
UPC:
9780838907894

Product Description

ISBN: 9780838907894
TITLE: Delivering Satisfaction and Service Quality : A Customer-based Approach for Libraries
AUTHOR: Peter Hernon
PUBLISHER: American Library Association
PUBLISHER DATE: 6 Oct 2000

Other Details

ISBN:
9780838907894
Author:
Peter Hernon
Publisher:
American Library Association
Publisher Date:
6 Oct 2000
Book Format:
Paperback

Related Products

Popular Trending Products